Privacy policy

1. Introduction

With the following information, we would like to give you as a "data subject" an overview of how we process your personal data and your rights under data protection laws. In principle, it is possible to use our Internet pages without entering personal data. However, if you want to use special services of our enterprise via our website, processing of personal data could become necessary. If the processing of personal data is necessary and if there is no legal basis for such processing, we generally obtain your consent.

The processing of personal data, such as your name, address, or e-mail address, is always in line with the General Data Protection Regulation (GDPR) and in accordance with the country-specific data protection regulations applicable to the controller. By means of this data protection declaration, we would like to inform you about the scope and purpose of the personal data collected, used and processed by us.

As the controller, we have implemented numerous technical and organisational measures to ensure the most complete protection of personal data processed through this website. Nevertheless, internet-based data transmissions can always have security gaps, so that absolute protection cannot be guaranteed. For this reason, you are also free to transmit personal data to us by alternative means, for example by telephone or post.

2. Controller

The responsible party within the meaning of the GDPR is the:

Daiseco Datenschutz GmbH
Wannenweg 8
72534 Hayingen

Handelsregister: HRB 764814
Registergericht: Amtsgericht Stuttgart
Vertreten durch den Geschäftsführer: Christian Breitbarth
UST-ID: DE317344388

Representative of the controller: Christian Breitbarth

3. Data protection officer


E-mail:

4. Definitions

The data protection declaration is based on the terms used by the European Directive and Ordinance Maker when adopting the General Data Protection Regulation (GDPR). Our data protection declaration should be easy to read and understand for the public as well as for our customers and business partners. To ensure this, we would like to explain the terms used in advance.
We use the following terms, among others, in this data protection declaration:

Personal data

Personal data means any information relating to an identified or identifiable natural person. An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

Data subject

Data subject is any identified or identifiable natural person whose personal data is processed by the controller (our company).

Processing

Processing means any operation or set of operations which is performed upon personal data, whether or not by automatic means, such as collection, recording, organisation, filing, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

Restriction of processing

Restriction of processing is the marking of stored personal data with the aim of restricting its future processing.

Profiling

Profiling is any form of automated processing of personal data which consists of using such personal data to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects relating to that natural person´s performance at work, economic situation, health, personal preferences, interests, reliability, behaviour, location or change of location.

Pseudonymisation

Pseudonymisation is the processing of personal data in such a way that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organisational measures which ensure that the personal data are not attributed to an identified or identifiable natural person.

Processor

Processor means a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller.

Recipient

Recipient means a natural or legal person, public authority, agency or other body to whom personal data are disclosed, whether or not a third party. However, public authorities that may receive personal data in the context of a specific investigation mandate under Union or Member State law shall not be considered as recipients.

Third party

Third party means a natural or legal person, public authority, agency or other body other than the data subject, the controller, the processor and the persons authorised to process the personal data under the direct responsibility of the controller or the processor.

Consent

Consent shall mean any freely given specific and informed indication of his or her wishes in the form of a statement or other unambiguous affirmative act by which the data subject signifies his or her agreement to the processing of personal data relating to him or her.

5. Legal basis of the processing

The legal basis for this processing of personal data results from the performance of the contract with your employer, thus you are a party to the contract and is based on Art. 6 (1) lit. b GDPR. The same applies to processing operations that are necessary for the implementation of pre-contractual measures, for example in the case of enquiries about our products or services. Art. 6 para. 1 lit. a GDPR additionally serves our company as the legal basis for these processing operations, as you have taken note of our privacy policy with your registration and thus consent to it. For non-registered visitors to the DAISECO MANAGER, Art. 6 (1) lit. a GDPR additionally serves our company as the legal basis for processing operations in which the visitor independently provides data for processing. If our company is subject to a legal obligation by which the processing of personal data becomes necessary, such as for the fulfilment of tax obligations, the processing is based on Art. 6 (1) lit. c GDPR. Some processing operations are based on Art. 6 (1) lit. f GDPR. Processing operations are based on this legal basis if the processing is necessary to protect a legitimate interest of our company or a third party, provided that the interests, fundamental rights and freedoms of the data subject are not overridden.

6. Technology

6.1 SSL/TLS encryption

This site uses SSL or TLS encryption to ensure the security of data processing and to protect the transmission of confidential content, such as orders, login data or contact requests that you send to us as the operator. You can recognise an encrypted connection by the fact that the address line of the browser contains a "https://" instead of a "http://" and by the lock symbol in your browser line. If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

6.2 Data collection when visiting the website

When you use our website for information purposes only, i.e. if you do not register or otherwise transmit information to us, we only collect data that your browser transmits to our server (in so-called "server log files"). Our website collects a series of general data and information each time you or an automated system access a page. This general data and information is stored in the server log files. The following data may be collected
  • the browser types and versions used
  • the operating system used by the accessing system
  • the website from which an accessing system arrives at our website (so-called referrer)
  • the sub-websites which are accessed via an accessing system on our website
  • the date and time of access to the website
  • an abbreviated Internet protocol address (anonymised IP address)
  • the internet service provider of the accessing system.
When using this general data and information, we do not draw any conclusions about your person. Rather, this information is required in order to
  • to deliver the contents of our website correctly,
  • to optimise the contents of our website as well as the advertising for the same,
  • to ensure the long-term functionality of our IT systems and the technology of our website, and
  • to provide law enforcement authorities with the information necessary for prosecution in the event of a cyber attack.
Therefore, the data and information collected is, on the one hand, statistically evaluated by us and, on the other hand, it is analysed with the aim of increasing the data protection and data security of our enterprise so as to ultimately ensure an optimal level of protection for the personal data we process. The anonymous data of the server log files are stored separately from any personal data provided by a data subject. The legal basis for the data processing is Art. 6 para. 1 p. 1 lit. f GDPR. Our legitimate interest follows from the purposes for data collection listed above.

7. Cookies

7.1 General information about cookies

We use cookies on our website. These are small files that are automatically created by your browser and stored on your IT system (laptop, tablet, smartphone or similar) when you visit our site. Cookies do not cause any damage to your end device and do not contain viruses, Trojans or other malware. Information is stored in the cookie that is related to the specific end device used. However, this does not mean that we gain direct knowledge of your identity. The use of cookies serves, on the one hand, to make the use of our offer more pleasant for you. In order to optimise user-friendliness, we use a temporary cookie that is stored on your end device for a certain fixed period of time. If you visit our site again to use our services, it will automatically recognise that you have already been with us and which entries and settings you have made so that you do not have to enter them again.

8. Contents of our website

8.1 DAISECO MANAGER

We have integrated data protection management software from audatis Services GmbH on this website. In addition, audatis Services GmbH is responsible for the provision of the server, hosting, technical support, maintenance and care of the online software as well as the backup of the data entered.

Categories of personal data: Employee data, usage data, customer data, data on customers and suppliers.
Legal basis: performance of contract pursuant to Art. 6 (1) lit. b and supplementary consent pursuant to Art. 6 (1) lit. a for customers and contract with processor pursuant to Art. 6 (1) lit. b, in conjunction with. Art. 28 GDPR for the provider of the offer.
Processor involved: audatis Services GmbH, Germany
Privacy policy: https://audatis.ds-manager.com/datenschutz.html&lang=1

8.2 Registration as a user

As a customer of ours, you have the option of us providing you or your employees with access to the customer portal. For this purpose, we require the name and e-mail address of the desired user. Which further personal data is transmitted to us results from the entry of the respective user in the registration process or in the user profile.

Your personal data is collected and stored exclusively for internal use by us and for our own purposes.

By registering in our customer portal, the IP address assigned by your internet service provider (ISP), the date as well as the time of registration are also stored. This data is stored because it is the only way to prevent misuse of our services and, if necessary, to clarify criminal offences that have been committed. In this respect, the storage of this data is necessary for our protection. As a matter of principle, this data will not be passed on to third parties, unless there is a legal obligation to pass it on or the passing on serves criminal prosecution purposes.

We will provide you with information about which personal data is stored about you at any time upon request. Furthermore, we will correct or delete personal data at your request, insofar as this does not conflict with any statutory retention obligations. A data protection officer named in this data protection declaration and all other employees are available to the data subject as contact persons in this context. Your data is processed to fulfil the contract with our customer (your employer). This constitutes performance of the contract within the meaning of Art. 6 (1) lit. b GDPR.

8.3 DAISECO ACADEMY

As a customer of ours, you have the option of booking employee training courses as e-learning in our portal. Appropriate logins are created and used for your employees. For this, we need the first and last name and the e-mail address of the employees. Training content is made available in the portal. Via the simple login and the retrieval of the training content, it is possible for each employee to track whether and when the training has taken place. Furthermore, it is possible for extended employee records to be created.
Your personal data is collected and stored exclusively for internal use by us and for our own purposes.
When you log in to the e-learning portal, the IP address assigned by your Internet service provider (ISP), the date and the time of login are also stored. This data is stored because it is the only way to prevent misuse of our services and, if necessary, to clarify criminal offences that have been committed. In this respect, the storage of this data is necessary for our protection. As a matter of principle, this data will not be passed on to third parties unless there is a legal obligation to pass it on or the passing on serves the purpose of criminal prosecution. As a data subject, we will provide you with information on what personal data is stored about you at any time upon request. Furthermore, we will correct or delete personal data at your request, insofar as this does not conflict with any legal obligations to retain data. The person responsible for data protection named in this data protection declaration and all other employees are available to the data subject as contact persons in this context.
The data is processed in the interest of convenient and simple use of our portal. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR. Furthermore, the processing of the data takes place for the purpose of proving that employee training has taken place. This constitutes a legal obligation within the meaning of Art. 6 para. 1 lit. c GDPR.

8.4 Forms - data subject inquiries

We provide various forms for our customers via individual API links. These forms can be accessed and used both with and without registration or login. They serve as a possibility to send data protection requests for the exercise of data protection rights directly to us as the data protection officer of the respective customer. The forms can be used by the data subject themselves, by e.g. employees of the customer or also employees of the data controller. Information on the request (e.g. type of request, form of request and content of the request) as well as data on the data subject (if applicable, name/first name, address, telephone number and e-mail address) are collected. Mandatory data are the name and e-mail address of the person reporting the enquiry (either the data subject himself, an employee of the customer or an employee of the person responsible). The personal data is collected and stored exclusively for the purpose of processing the enquiry.
The processing of the data is carried out at the request of the data subject and to fulfil the rights of the data subject. This constitutes a legal obligation within the meaning of Art. 6 (1) lit. c GDPR. Furthermore, the provision of the data by the data subject constitutes consent within the meaning of Art. 6 (1) lit. a GDPR.

8.5 IT security and data protection incidents

Within the DAISECO MANAGER it is possible that a corresponding incident is recorded via the module "Data protection and security incidents". To record, it is necessary that the recording user is logged in. In particular, all information about the incident is recorded, but also, for example, the name and e-mail addresses of the person who detected the incident. Furthermore, files can be stored within the module, which can contain the concretely affected data of the incident. Among other things, this could concern data of processors, clients or employees of the client. This data is collected in order to comply with the client´s legal obligation within the meaning of Art. 6(1)(c) GDPR and Art. 6(1)(b) GDPR.

8.6 Employee management

Within the DAISECO MANAGER it is possible to document the employees of our customer in a so-called employee administration. Specifically, first and last name as well as, if applicable, a personnel number and the corresponding e-mail address of the employees or an alternative e-mail address are stored. The employees are then assigned to an organisational unit. This documentation enables the creation of an employee account in the portal.
This data is collected in order to comply with the customer´s legal obligation within the meaning of Art. 6 para. 1 lit. c GDPR as well as Art. 6 para. 1 lit. b GDPR.

8.7 Contact via the integrated messaging system

Our online service DAISECO MANAGER offers its users an integrated messaging system. This allows users of an organisational structure to send messages and file attachments to each other. The messaging system can also be used as a contact form through which system-related or data protection-relevant enquiries can be directed to the data protection officer. The user´s mailbox is encrypted and cannot be viewed even by the system administrator.
The messages are stored until they are deleted by the user or the user is deleted.

8.8 Support requests via e-mail (support@daiseco-manager.de)

In order to give our customers the opportunity to ask us questions or request support on various issues relating to the use of our online service DAISECO MANAGER without having to make a telephone call, we provide links at various points for requesting help. These links refer to our portal-related e-mail address. Accordingly, data processing for support requests is carried out via the regular e-mail channels and not via this website.

8.9 Conclusion of order processing contracts

Our online service DAISECO MANAGER offers our customers the possibility to conclude order processing contracts with their contractual partners in accordance with Art. 28 GDPR. During the process, data relevant to the contract is requested. This data includes basic company data such as the official company name, address, name of the authorised representative and a corresponding e-mail address. Furthermore, the applicable services of the AV contract can be specified by checkbox option.

8.10 Whistleblower system

The online service DAISECO MANAGER offers an optional whistleblower system for submitting, receiving and investigating reports in order to prevent, detect and/or follow up on violations of applicable law or company policies.

The following data, among others, can be collected, unless an anonymous report is made:

  • Information to personally identify the whistleblower, such as first and last name, address, telephone number and e-mail address;
  • Employment characteristics;
  • Information on the data subject named in the report, e.g. first and last name, gender, address, telephone number and e-mail address;
  • Information about offences that may allow conclusions to be drawn about a natural person.
Data processing is carried out for information on the personal identification of the whistleblower on the basis of the legal obligation of the Whistleblower Protection Act (HinSchG) pursuant to Art. 6 para. 1 lit. c) GDPR.

If further information on employee status, information on the person concerned and other information that allows conclusions to be drawn about natural persons is processed, this is done either to fulfil legal obligations under the Whistleblower Protection Act (HinSchG) pursuant to Art. 6 para. 1 lit. c) GDPR or, in the case of voluntary provision of a whistleblower system, on the basis of the legitimate interest pursuant to Art. 6 para. 1 lit. f) GDPR. Our legitimate interest lies in the processing of reports in order to be able to carry out follow-up measures.

Reports received will be deleted at the earliest 3 years after the case processing has been completed.

9. Your rights as a data subject

9.1 Right to confirmation

You have the right to ask us to confirm whether personal data relating to you is being processed.

9.2 Right of access Art. 15 GDPR

You have the right to obtain from us, at any time and free of charge, information about the personal data stored about you and a copy of this data.

9.3 Right to rectification Art. 16 GDPR

You have the right to request that inaccurate personal data concerning you be corrected. The data subject also has the right to request that incomplete personal data be completed, taking into account the purposes of the processing.

9.4 Erasure Art. 17 GDPR

You have the right to request that we erase the personal data concerning you without undue delay, provided that one of the grounds provided for by law applies and to the extent that the processing is not necessary.

9.5. Restriction of processing Art. 18 GDPR

You have the right to request us to restrict processing if one of the legal requirements applies.

9.6. Data portability Art. 20 GDPR

You have the right to receive the personal data relating to you which has been provided to us by you in a structured, commonly used and machine-readable format. You also have the right to transfer this data to another controller without hindrance from us to whom the personal data has been provided, provided that the processing is based on consent pursuant to Article 6(1)(a) GDPR or Article 9(2)(a) GDPR or on a contract pursuant to Article 6(1)(b) GDPR and the processing is carried out with the aid of automated procedures, unless the processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in us.
. Furthermore, when exercising your right to data portability pursuant to Article 20(1) of the GDPR, you have the right to obtain that the personal data be transferred directly from one controller to another controller, where technically feasible and provided that this does not adversely affect the rights and freedoms of other individuals.

9.7. Objection Art. 21 GDPR

You have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data relating to you which is carried out on the basis of Article 6(1)(e) (data processing in the public interest) or (f) (data processing on the basis of a balance of interests) GDPR.
This also applies to profiling based on these provisions within the meaning of Art. 4 No. 4 GDPR. If you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the purpose of asserting, exercising or defending legal claims.
In individual cases, we process personal data in order to carry out direct advertising. You may object to the processing of personal data for the purpose of such advertising at any time. This also applies to profiling, insofar as it is connected with such direct advertising. If you object to us processing for the purposes of direct advertising, we will no longer process the personal data for these purposes.
In addition, you have the right, on grounds relating to your particular situation, to object to the processing of personal data concerning you which is carried out by us for scientific or historical research purposes or for statistical purposes pursuant to Article 89(1) of the Data Protection Regulation, unless such processing is necessary for the performance of a task carried out in the public interest. You are free to exercise your right to object by means of automated procedures using technical specifications in the context of the use of information society services, notwithstanding Directive 2002/58/EC.

9.8. Withdrawal of consent under data protection law

You have the right to revoke consent to the processing of personal data at any time with effect for the future.

9.9. Complaint to a supervisory authority

You have the right to complain about our processing of personal data to a supervisory authority responsible for data protection.

10. Routine storage, erasure and blocking of personal data

We process and store your personal data only for the period of time necessary to achieve the purpose of storage or if this has been provided for by the legal provisions to which our company is subject.
If the storage purpose ceases to apply or if a prescribed storage period expires, the personal data will be routinely blocked or deleted in accordance with the statutory provisions.

11. Duration of storage of personal data

The criterion for the duration of the storage of personal data is the respective statutory retention period. After expiry of the period, the corresponding data is routinely deleted, provided that it is no longer required for the fulfilment of the contract or the initiation of the contract.

12. Up-to-dateness and amendment of the data protection declaration

This data protection declaration is currently valid and has the status: December 2023.
Due to the further development of our Internet pages and offers or due to changed legal or official requirements, it may become necessary to change this data protection declaration. You can access and print out the current data protection declaration at any time on the website under: https://www.daiseco-manager.de/datenschutz.html

DAISECO MANAGER